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Head of IT – Quick Service Restaurant (QSR) Industry

Job Description

IT Leadership & Strategy Develop and execute IT strategy aligned with business growth Lead IT planning for expansion and new outlet launches Ensure technology scalability across multiple locations Outlet IT Rollouts Manage new outlet IT setups(LAN / DATA / VOICE / TV / POS systems) Ensure timely and smooth implementation of IT infrastructure Standardize IT setup across all outlets Software & Infrastructure Management Oversee POS systems, ERP, and other operational software Manage network, servers, cloud systems, and cybersecurity Ensure high uptime and system reliability Vendor Management Manage outsourced IT service providers Negotiate contracts and monitor SLAs Ensure cost-effective IT operations

Benefits

  • As per company policy (To be discussed during interview)

Education & Experience

Education

Bachelor’s degree in Information Technology, Computer Science, or related field (Master’s preferred)

Experience Level

Minimum 10+ years of IT experience Mandatory experience in QSR or large multi-outlet retail chains Strong exposure to managing IT across multiple outlets

Additional Information

Subject line for application: "IT Head – Quick Service Restaurant" QSR / Multi-outlet retail experience is mandatory.

East africa
Experience: Full Time
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Information & Communication Technology
    Head of IT – Quick Service Restaurant (QSR) Industry