Customer Relations Manager
Job Description
Manage customer relationships and ensure high levels of customer satisfaction. Handle customer queries, complaints, feedback, and service-related concerns. Build and maintain long-term relationships with key customers and business stakeholders. Coordinate with Sales, Operations, Service, and Management teams. Monitor customer experience and implement service improvement initiatives.
Education & Experience
Education
Bachelor's Degree in Business Administration, Marketing, Customer Service, or a related field (preferred).
Experience Level
Experience in Customer Service, Client Relationship Management, Sales Support, or Business Operations. French-speaking candidates preferred. English proficiency is an added advantage.
Additional Information
Mention "Customer Relations Manager" in the email subject line. French-speaking candidates are preferred.