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Operations Manager

Job Description

Manage and coordinate daily operational activities. Supervise teams and ensure effective workflow across departments. Improve internal processes and operational efficiency. Ensure smooth and timely service delivery. Coordinate administration, logistics, customer service, and business support functions. Monitor operational performance and resolve day-to-day issues. Support branch and business operations to achieve organizational objectives. Maintain strong coordination between internal teams and stakeholders. Drive continuous improvement in operational processes and service standards.

Education & Experience

Education

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Experience Level

Relevant management experience in operations, administration, customer service, logistics, branch management, retail operations, or business support. Candidates currently working as Operations Managers, Branch Managers, Administration Managers, Customer Service Managers, Logistics Managers, Branch Heads, or in comparable management roles are encouraged to apply.

Additional Information

Strong background in Operations / Administration / Customer Service / Logistics / Branch Management / Retail Operations / Business Support preferred. Suitable for experienced professionals from FMCG, distribution, and general business operations.

Nairobi, Kenya
Experience: Full Time
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FMCG